Our Returns Policy Within 15 days of date of purchase, you may return any of the following items you purchased from InternetAudioGuy.com or any of our other related websites, for any reason, for a full refund, less shipping and handling fees. · Any electronics, hardware or unopened software item in new condition with original packaging and accessories may be returned for refunds.   We however cannot accept returns of opened software, download software or other items returned more than 15 days after date of shopping cart receipt.